Earlier this month we held the first of our Customer Forums for 2014 at La Trobe University in Melbourne.
The Forum provided an opportunity for AARNet to gather invaluable feedback from La Trobe’s IT team and other attendees from the Teaching & Learning area.
AARNet’s Business Development Manager John Batchelder, Account Manager Stephen O’Brien and Network Architect David Wilde shared the information about our new products and services, the AARNet4 network upgrade and other activities and learnt about La Trobe’s activities and plans for 2014 and beyond.
We’re eager to hear what Customers think of our products and services so that we can fine-tune what we do to better meet the Research and Education sector’s networking needs.
This year, we’re taking a more personal approach to our Customer Forum format and instead of holding regional Customer Forums attended by multiple universities, as we have done in the past, we’re offering each University it’s own AARNet Customer Forum.
Invitations were emailed in December and the response has been enthusiastic, with Q1 already completely booked.
The objective of the Forums is to gather feedback from IT teams and staff in associated Teaching & Learning and Research roles in relation to the performance of our products and services.
The Forums also provide an opportunity for AARNet to share and discuss the latest information about the network, our services and activities and also learn about our Customers’ activities and plans.
IT teams and associated staff in Teaching & Learning and Research. We recommend a group of no more than 15 people.
Please email us: BusinessDevelopment@aarnet.edu.au
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