Services

Need help with Zoom? Here’s where to find support information

Fields marked with an * are required

Subscribe to our newsletter

With so many people using Zoom for remote working and remote learning in the wake of the COVID-19 outbreak, our support team is experiencing an unprecedented number of calls. Here’s a list of online resources to help you get started and trouble shoot.

Zoom Admins, here are some links to where you can find more information about Zoom:

For training of end users (faculty, admin staff, students, etc.) there are a number of options available:

  • Watch getting Started with Zoom sessions that cover;
    • How to download the Zoom applications and join a Zoom meeting
    • How to schedule a meeting and send out invitations
    • In-meeting controls and differentiation tools (including the waiting room, share screen, breakout rooms)

Pre-recorded session (38 mins) that can be watched anytime –https://aarnet.zoom.us/rec/play/ucYoIumtq243G9fAswSDUPArW9W-eKis1Cga8_EPmk7mAnFQMAevZ7IQZefBr9eLpOtBNxuUZZ4WFxrQ?continueMode=true

Live session (use the form in the link to self-register) –https://livetraining.zoom.us/webinar/register/8915786869708/WN_Qkc7KpkNSFOdlTwpZkGFlQ?timezone_id=Australia%2FSydney

There is also a lot of really good information about Zoom in an education setting on the Zoom COVID-19 response page – https://zoom.us/docs/en-us/covid19.html


Related Stories

Services

Oct 27, 2021

Zoom announces exciting new features for research and education at Zoomtopia

In September, Zoom’s annual global user conference...

Services

Aug 30, 2021

Why researchers love CloudStor – UTAS

More than 100,000 people in the research...

Services

Aug 23, 2021

Extending the reach of eduroam to public libraries in Victoria

In early 2020, Deakin University kicked off...

Services

Jul 29, 2021

AARNet, RMIT and AWS collaborate to establish Australia’s first cloud supercomputing facility

This collaboration will provide RMIT University researchers and students with the ability to access...