Services

Thinking about outsourcing IT monitoring and reporting?

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We’re seeing an increase in interest in our managed Network Operations Centre Services (NOC Services) as an IT network monitoring solution. CIOs and IT Directors are finding that AARNet offers customers cost-effective and reliable options for outsourcing campus network monitoring and reporting functions, particularly for the after-hours shift.

We have Network Operations Centres in Perth, Melbourne and Sydney monitoring the AARNet network 24 x 7 to ensure that it remains highly available to the research and education community.  We’re pleased to be able to offer AARNet-connected institutions access to our Network Operations Centre expertise and facilities.

NOC Services include, for example, 24 x 7 monitoring of core routers, switches, unified communications infrastructure and servers. In addition to hardware, we also monitor applications. We work with our customers to develop action policies for the reporting of faults so that issues with key devices are managed to minimise downtime.

To test drive AARNet NOC Services or find out more about how your institution might benefit, please contact Stephen O’Brien.

Download an AARNet NOC Services Fact Sheet

Read about Southern Cross University’s experience


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