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University of Melbourne goes live with Amcom Cloud Collaboration

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Students on campus
Amcom has now completed its largest deployment to date, for the University of Melbourne (UoM), with a record 13,000 users migrated across four days. This follows the announcement last year of the partnership between AARNet and Amcom to deliver hosted telephony services for the Research and Education sector.
University of Melbourne staff and students, across 10 campuses in metropolitan and rural Victoria, now have access to Amcom’s Unified Communications & Collaboration platform, Amcom Cloud Collaboration (ACC).

Davide Iacovitti, Amcom’s General Manager – Unified Communications said:

 “The deployment of ACC, and migration of 13,000 users, in such a short period of time, has been the result of many hours of careful planning and collaboration between Amcom, AARNet, and the University of Melbourne. The seamless and incident free execution of this project has exceeded all expectations.”

Amcom uses the Cisco Hosted Collaboration Solution (HCS) platform to deliver unified communications services to UoM over AARNet. ACC provides UoM with a pay-as-you-use service designed to enhance communication and collaboration between staff, students, and across campuses. The platform offers a range of enterprise grade features including; Telephony, Video Telephony, Voicemail, Instant Messaging, Presence and Mobility (collaboration on smartphones and tablets).

The platform has been has been tailored to provide The University of Melbourne with full API integration enabling customised internal management tools; including the ability to automatically provision new and changing users on an ongoing basis.

“The Amcom deployment at UoM is a great example of the kind of opportunities the AARNet+ program brings to the whole AARNet community,” said Jamie Sunderland, AARNet’s Director, Product Solutions.

AAC is offered to AARNet customers under the AARNet+ program, a standard process for the evaluation, integration and ongoing use of cloud services.


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